Last updated: 3 September 2026
These Terms explain how you can use InterviewRoomAI. The service is operated by IULIAN ICHIM-UNGUREANU in Milton Keynes, United Kingdom. By using the platform, you agree that the laws of England and Wales apply, and any disputes are handled by courts in England.
These Terms apply to all visitors, registered users, and paying customers who access the platform, create an account, purchase credits, or use any interview simulation features.
InterviewRoomAI provides AI-powered interview simulations for learning, preparation, and practice. Features may include real-time voice conversations, text transcripts, interview reports, Interview DNA insights, Recruiter Mirror feedback, Objection Lab practice, saved CV support, referral rewards, profile controls, and downloadable reports.
We may change, improve, pause, or remove a feature where reasonably necessary for maintenance, legal compliance, quality, security, fraud prevention, cost control, or protection of the platform and its users. Feature availability, session limits, credit costs, report access, and usage limits may vary by plan.
Some scenarios, including high-pressure simulations like "Karen Mode", are intentionally intense and critical. AI output can be inaccurate, incomplete, or unsuitable for a particular role; you remain responsible for reviewing and using it with your own judgement.
The service is provided for educational, preparation, and training purposes only. It is not professional employment advice, legal advice, medical advice, or mental-health support.
Safety notice: if a simulation causes you distress, stop using it immediately. This platform is not medical or mental-health advice and is used at your own discretion.
By continuing to use the platform, you accept that simulated responses may be strict, confrontational, or emotionally uncomfortable, especially in stress-test scenarios designed to mirror difficult real-world interactions.
You must provide accurate account information, keep sign-in credentials confidential, and use only your own account unless we expressly permit otherwise. You are responsible for activity carried out through your account.
Credits, included minutes, feature allowances, referral rewards, and promotional benefits are personal, non-transferable, have no cash value, and may be used only through the platform in accordance with your plan. We may correct credits or rewards that were granted due to an error, abuse, fraud, chargeback, reversed payment, or breach of these Terms.
To protect service availability and prevent misuse, we may apply reasonable technical limits to sessions, requests, report generation, referral activity, checkout, refunds, and other platform actions. Do not attempt to evade rate limits, account controls, plan restrictions, authentication checks, or billing verification.
Where required by UK/EU consumer law, your statutory rights still apply. Our commercial refund policy is shown clearly before purchase and in your dashboard.
For Basic Sprint and credit boost packs, refunds are based on how many purchased credits you used: up to 3% used = 100% refund, up to 10% = 90%, up to 20% = 75%, up to 30% = 60%, up to 40% = 50%, up to 50% = 40% refund.
For Pro Interviewer and Intensive Boot, refunds use minute bands: 0-3 minutes = 100%, 4-10 = 90%, 11-20 = 80%, 21-40 = 70%, 41-60 = 50%, above 60 minutes = no refund.
Before checkout (subscription or top-up), you must tick a checkbox confirming that you understand and accept this refund policy. Checkout cannot continue without that confirmation.
If you choose the retention offer (permanent 10% discount) instead of refund, your subscription stays active and refund eligibility does not increase or reset.
Any refund, where approved, is issued back to the original payment method used for the relevant Stripe payment. Refund processing times may vary depending on your bank or card provider.
We may require reasonable verification before processing a refund. Refund, usage, payment, and account records may be reviewed to prevent duplicate claims, fraud, abuse, or attempts to obtain benefits from multiple accounts. Chargebacks and payment disputes may result in restricted access while the matter is investigated.
You retain responsibility for material you submit, including CVs, role descriptions, interview answers, contact messages, and any personal data. Do not submit unlawful content, sensitive information you are not authorised to share, malware, or material that infringes another person's rights.
You must not copy, reverse engineer, probe, overload, interfere with, resell, scrape, or attempt unauthorised access to the service. You must not use automated tools to create accounts, generate activity, manipulate referrals, consume credits, or bypass technical restrictions without our written permission.
We may suspend, restrict, or terminate access, with or without prior notice where reasonably necessary, to investigate or stop suspected fraud, security threats, abusive conduct, breach of these Terms, or activity that risks the platform, its providers, or other users.
We aim to provide a reliable service, but do not guarantee uninterrupted availability, error-free AI output, a particular interview result, employment outcome, or compatibility with every device or network. Keep copies of any information that is important to you.
InterviewRoomAI, its software, visual identity, and service content are protected by applicable intellectual-property laws. Except for the limited right to use the service under these Terms, no rights are granted to you.
Nothing in these Terms excludes liability that cannot lawfully be excluded. Subject to that, the service is provided on an "as available" basis and our liability is limited to the amount you paid for the affected service during the 12 months before the event giving rise to the claim.
Our Privacy Policy explains how we process personal data, including data used for security, fraud prevention, billing records, account deletion, and legal obligations. Account deletion may include a reactivation period and does not require us to erase data we must retain by law or for legitimate fraud-prevention and dispute-resolution purposes.
We may update these Terms from time to time. Material changes will be published on this page and, where appropriate, notified through the service. Continued use after the effective date means you accept the updated Terms.
You are responsible for using the platform lawfully. If your misuse of the service causes claims or costs, you agree to cover those losses, including reasonable legal expenses.
For questions about these Terms, use the Contact page. These Terms are governed by the laws of England and Wales, and disputes are handled by the courts of England and Wales.